Experiences of a Lifetime

Dispatcher

Served as the vital link between citizens and the emergency responders of Nashville and Davidson County by providing emergency and non-emergency services in a prompt, courteous, and efficient manner.

Educator

Teaching, managing assignments, student needs and record keeping. Collaborated with teaching staff to implement coordinated educational strategies and student support networks. Pioneered two technological, cross-curriculum, education projects, one for second grade, one for fourth grade. Trained use of IXL, Lexia, and iReady software to students and adults.

Author

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content. Researched, wrote, and edited Deadly Turbulence: The Air Safety Lessons of Braniff Flight 250 and Other Airliners, 1959–1966, published by McFarland. Working on second book.

Communicator/Trainer

Complete internal communications management for an international DSL provider. Collaborated with corporate departments, including HR to create and implement internal communications for employees. Managing editor and content developer for large corporate intranet site; management of 60 web developers. Large and small event project management with half-million-dollar budgets.

Communications Consultant/Trainer

Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues. Compiled research data and gave professional presentations highlighting finds and recommended optimizations. Conducted thorough reviews of internal communications to devise and deploy improvement strategies. Provided outstanding service to clients to maintain and extend relationship for future business opportunities. Developed strategic communications development plans to support future projects. Took detailed notes and kept records of program and performance progress, education initiatives, and leadership.

Public Information Director

Manager of cable television station operations; videography; student mentoring and coaching, internal employee communications; public relations, advertising, and media relations; newsletter writing, editing, layout and distribution; community communications liaison; photography. Pioneered marketing campaigns for bond issues and academic efforts.

Journalist/Reporter/Editor

Daily newspaper reporter/ columnist; covered the education, crime and courts beats. Mentored student journalists. Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories. Performed research and checked all facts to maintain high standard of journalistic integrity. Pursued and developed stories independently and for assignment, covering range of topics. Followed through on beat sources, contacts and leads to gather information for articles. Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.

Retail Customer Service Manager

Provided exceptional care to all valued retail guests. Able to achieve personal sales goals while helping the team reach its objectives. Passionate for fashion, an openness to learn, excellent communication skills and a desire to be the best.